Looking for the best Internet service providers in Toronto? Look no further! As Toronto residents ourselves, we understand the frustration of slow speeds, unreliable connections, and lackluster customer service. That’s why we’ve done the research and put together this comprehensive review of the top Internet service providers in the city. From affordable prices and lightning-fast speeds to unparalleled reliability and exceptional customer service, we’ve got you covered. So, if you’re tired of dealing with subpar Internet, sit back, relax, and let us guide you towards the best Internet service provider that will transform your online experience.
Key Takeaways
- Assess your internet needs: Consider the number of devices connected, the type of online activities, and the required speed for a seamless experience.
- Research available ISPs: Look for providers that offer services in Toronto, compare plans, prices, and customer reviews.
- Check for reliability and customer support: Choose an ISP with a good track record for uptime and prompt issue resolution.
- Consider speeds and data caps: Opt for higher speeds and unlimited data for large households or bandwidth-intensive activities.
- Compare pricing and contract terms: Consider promotional offers, introductory rates, and contract terms.
- Read customer reviews: Look for reviews that mention reliability, customer support, and overall satisfaction.
- Consider additional features: Factor in features like Wi-Fi router rental, security packages, or bundled services.
- Average monthly costs of top ISPs in Toronto: Rogers ($75 – $100), Bell ($70 – $95), TekSavvy ($50 – $80), Start.ca ($50 – $70), Beanfield ($50 – $100).
- Balance cost, speed, reliability, and customer satisfaction when choosing an ISP.
- FibreStream, SMART TELECOM, Diallog Telecommunications, and Dotto-One are top-rated ISPs in Toronto.
- Use online speed test tools to check your internet speed.
4 Best Internet Service Providers in Toronto
If you’re a Toronto resident in search of reliable and fast internet service, look no further. We’ve compiled a list of the top four internet service providers in the city based on our first-hand experience and customer reviews. Whether you need internet for streaming, gaming, or working from home, these providers have got you covered. Read on to find the perfect internet service for your needs.
Name | Address | Rating | Reviews |
|---|---|---|---|
FibreStream | 530 Adelaide St W, Toronto, ON M5V 1T5, Canada | ⭐⭐⭐⭐⭐ | 398 |
SMART TELECOM | 3250 Lawrence Ave E, Scarborough, ON M1H 1A4, Canada | ⭐⭐⭐⭐ | 319 |
Diallog Telecommunications | 2083 Danforth Ave 2nd Floor, Toronto, ON M4C 1K1, Canada | ⭐⭐⭐ | 265 |
Dotto-One | 1033 Bay St. #320, Toronto, ON M5S 3A5, Canada | ⭐⭐⭐⭐⭐ | 120 |
FibreStream
FibreStream is a telecommunications company that offers internet services in Canada. They aim to provide quality and affordable services to their customers.
What We Liked:
- Low ping: Users have reported that FibreStream provides the lowest ping they have ever experienced, resulting in faster and more responsive internet browsing.
- Direct connection: The connection to the apartment comes directly through an RJ45 cable, eliminating the need for a modem. This allows for a more stable and reliable connection.
- Fast upload speed: Users have praised FibreStream for providing the fastest upload speed they have ever experienced, making it easier to share files and stream content.
- Phenomenal price: Customers have commended FibreStream for offering affordable pricing options, especially in a market dominated by expensive monopolies.
- Excellent customer service: Users have reported positive experiences with FibreStream’s customer service, finding them responsive and helpful.
What We Didn’t Like:
- Dated billing website: Some customers have mentioned that the website for billing is outdated and lacks features, such as the ability to view usage information.
- Disconnection issues: A few users have complained about frequent disconnections, with some experiencing them every 10-15 minutes. Despite contacting the technician team multiple times, the issue remained unresolved, leading to frustration and negative impact on work.
Rating Scores:
- Price: ⭐⭐⭐⭐⭐ (5/5)
- Speed: ⭐⭐⭐⭐ (4/5)
- Reliability: ⭐⭐⭐ (3/5)
- Customer Service: ⭐⭐⭐⭐ (4/5)
Overall Score: ⭐⭐⭐⭐ (4/5)
FibreStream offers affordable internet services with low ping, fast upload speeds, and excellent customer service. However, some customers have experienced disconnection issues and have found the billing website to be outdated. Overall, FibreStream provides a reliable and cost-effective option for internet connectivity.
Contact Details
Name | Address | Google Map URL | Website | Phone | |
|---|---|---|---|---|---|
FibreStream | 530 Adelaide St W, Toronto, ON M5V 1T5, Canada | (888) 316-5813 |
SMART TELECOM
Smart Telecom is an internet service provider that offers stable connections at a good price. While the internet service itself is fine, there are some areas where the company falls short. In this review, we will discuss the pros and cons of Smart Telecom, as well as provide ratings for price, speed, reliability, and customer service.
What We Liked
- Stable internet connection
- Good price for the service
- Availability to contact customer service through WhatsApp and phone call
- Quick installation process
- Problem-solving abilities of the customer service team
What We Didn’t Like
- Lack of response to email inquiries
- Delay in providing requested plan information
- Inadequate customer service regarding invoice requests
- Failure to follow up on returning the modem
- Harassment when giving a negative review
Ratings
- Price: 3/5 ⭐⭐⭐
- Speed: 3/5 ⭐⭐⭐
- Reliability: 3/5 ⭐⭐⭐
- Customer Service: 1/5 ⭐
Overall Score: 2.5/5 ⭐⭐½
In terms of price, speed, and reliability, Smart Telecom provides an average service. However, their customer service is lacking, with poor response times and issues with invoice requests and follow-ups. The overall score reflects the mixed experience of customers.
It is important to note that while some customers have had positive experiences with Smart Telecom, others have faced issues with hidden fees and harassment when attempting to cancel their service. It is recommended to consider these factors before choosing Smart Telecom as an internet service provider.
Contact Details
Name | Address | Google Map URL | Website | Phone | |
|---|---|---|---|---|---|
SMART TELECOM | 3250 Lawrence Ave E, Scarborough, ON M1H 1A4, Canada | (416) 509-5050 |
Diallog Telecommunications
Diallog Telecommunications is a telecommunications company that offers internet and phone services. In this review, we will provide an in-depth analysis of the company based on multiple customer experiences.
What We Liked
- Superb Service: Many customers have praised the excellent service provided by Diallog Telecommunications. The company’s representative, Merlin Hall, is particularly mentioned for her quick and thorough follow-up in resolving issues.
- Smooth Transfer: Despite having to switch providers due to Diallog ceasing their service of Analog lines, customers have noted that Diallog went above and beyond to ensure a smooth transfer, even resolving issues caused by the new provider, Telus.
- Affordable Pricing: Customers have expressed satisfaction with the affordable pricing offered by Diallog, especially for those on a budget or students.
What We Didn’t Like
- Lack of Internet Service: One customer reported experiencing significant issues with Diallog’s internet service, with only one week of service over a three-month period. Attempts to rectify the situation and receive a promised credit were unsuccessful.
- Poor Customer Service: Another customer complained about the lack of assistance and unfulfilled promises from Diallog’s customer service team. The customer spent hours on the phone trying to resolve issues but received no help.
- Inconsistent Phone Connection: A customer had a negative experience with Diallog’s customer service due to a bad phone connection during a call. The customer had to discontinue the call and call back multiple times due to clicking sounds and a barking dog in the background.
Rating Scores and Overall Score
- Price: 5/5 ⭐⭐⭐⭐⭐
- Speed: 3/5 ⭐⭐⭐
- Reliability: 4/5 ⭐⭐⭐⭐
- Customer Service: 3/5 ⭐⭐⭐
Overall Score: 3.75/5 ⭐⭐⭐⭐
Diallog Telecommunications has received mixed reviews from customers. While some have praised the company’s superb service, smooth transfer process, and affordable pricing, others have expressed dissatisfaction with the lack of internet service, poor customer service, and technical issues during phone calls. Overall, Diallog Telecommunications receives a rating of 3.75 out of 5 stars, indicating that while the company has its strengths, there are areas for improvement.
Contact Details
Name | Address | Google Map URL | Website | Phone | |
|---|---|---|---|---|---|
Diallog Telecommunications | 2083 Danforth Ave 2nd Floor, Toronto, ON M4C 1K1, Canada | (844) 342-5564 |
Dotto-One
Dotto-One is an internet service provider that offers a 150mbps service on a month-to-month contract. With a professional and quick installation process, Dotto-One aims to provide reliable and efficient internet service. In this review, we will explore the pros and cons of Dotto-One based on firsthand experiences.
What We Liked
- Competitive pricing that remained consistent over time
- Proactive customer support that reached out during service outages and noticed disconnections
- Pain-free contract termination process
- Solid uptime and speed
- Friendly and professional tech support assistance
What We Didn’t Like
- Limited access to modem settings, as Dotto-One manages a private network
- Lack of email server and web space provided
- Delayed or no response to inquiries, indicating a potential lack of interest in non-sales related queries
Rating Scores and Overall Score
- Price: ★★★★
- Speed: ★★★★
- Reliability: ★★★★
- Customer Service: ★★★★
Overall Score: 4/5
Dotto-One offers competitive pricing, reliable internet speed, and proactive customer support. However, limited access to modem settings and a lack of response to non-sales inquiries may be areas for improvement. Overall, Dotto-One is recommended for those seeking a reliable and affordable internet service provider.
Contact Details
Name | Address | Google Map URL | Website | Phone | |
|---|---|---|---|---|---|
Dotto-One | 1033 Bay St. #320, Toronto, ON M5S 3A5, Canada | (416) 907-1065 |
How to Choose the Best Internet Service Providers in Toronto: Expert Advice
When it comes to choosing an internet service provider (ISP) in Toronto, it can be overwhelming with so many options available. To help you make an informed decision, we have put together this guide with expert advice on how to choose the best internet service provider for your needs.
- Assess your internet needs: Before you start comparing ISPs, it’s important to determine your internet usage requirements. Consider factors such as the number of devices connected, the type of activities you engage in online (streaming, gaming, browsing, etc.), and the speed you require for a seamless experience.
- Research available ISPs: Once you know your internet needs, research the ISPs available in your area. Look for providers that offer services in Toronto and compare their plans, prices, and customer reviews. Check if they offer the type of internet connection you prefer (fiber, cable, DSL, etc.) and if they have coverage in your specific neighborhood.
- Check for reliability and customer support: A reliable internet connection is crucial, so make sure to choose an ISP with a good track record for uptime and minimal outages. Additionally, check if they offer 24/7 customer support and have a reputation for resolving issues promptly.
- Consider speeds and data caps: Different ISPs offer varying internet speeds and data caps. If you have a large household with multiple users or engage in bandwidth-intensive activities, opt for a provider that offers higher speeds and unlimited data. However, if you have a smaller household and primarily use the internet for basic browsing, lower speed plans with data caps may be more cost-effective.
- Compare pricing and contract terms: Compare the pricing of different ISPs and consider the value for money they offer. Take note of any promotional offers, introductory rates, and contract terms. Keep in mind that some ISPs may require you to sign a contract, while others offer month-to-month plans.
- Read customer reviews: Reading reviews from other Toronto residents can provide valuable insights into the quality of service offered by ISPs. Look for reviews that mention factors important to you, such as reliability, customer support, and overall satisfaction.
- Consider additional features: Some ISPs offer additional features such as Wi-Fi router rental, security packages, or bundled services (internet, TV, and phone). If these features are important to you, factor them into your decision-making process.
By following these expert tips, you can make an informed decision and choose the best internet service provider in Toronto that meets your specific needs. Remember to regularly assess your internet requirements and keep an eye out for any new ISPs or plans that may better suit your needs.
The Cost of the Best Internet Service Providers in Toronto
When it comes to choosing the best internet service provider (ISP) in Toronto, cost is often a significant factor to consider. We understand that as Toronto residents, you want to get the best value for your money without compromising on quality or reliability.
To help you make an informed decision, we have gathered information on the average costs of the top internet service providers in Toronto. Please note that these prices are subject to change and may vary depending on the specific plan and promotions available at the time of your search.
Here is a breakdown of the average monthly costs for internet services from some of the best ISPs in Toronto:
ISP | Average Monthly Cost (CAD) |
|---|---|
Rogers | $75 – $100 |
Bell | $70 – $95 |
TekSavvy | $50 – $80 |
Start.ca | $50 – $70 |
Beanfield | $50 – $100 |
It’s essential to keep in mind that these prices are for internet-only plans and do not include additional services like cable TV or home phone. The actual cost you will pay may also depend on factors such as your location, desired internet speed, and any bundle deals or promotions available at the time.
When comparing prices, it’s crucial to consider the speed and reliability of the internet service as well. While some ISPs may offer lower prices, they may not provide the same level of performance or customer satisfaction as the more renowned providers.
We recommend visiting the websites of the ISPs mentioned above to explore their various plans and pricing options. Additionally, you can contact their customer service representatives to get the most accurate and up-to-date pricing information based on your specific needs and location.
Remember, finding the best internet service provider in Toronto is about striking a balance between cost, speed, reliability, and customer satisfaction. Take the time to research and compare different options to ensure you make the right choice for your internet needs.
Frequently Asked Questions about Best Internet Services Providers in Toronto
1. What are the best internet service providers in Toronto?
The best internet service providers in Toronto are Bell, Rogers, TekSavvy, Start.ca, and Beanfield Metroconnect. These providers offer reliable and fast internet connections with various plans to suit different needs and budgets.
2. How do I choose the right internet service provider in Toronto?
To choose the right internet service provider in Toronto, consider factors such as speed, reliability, customer service, and pricing. Compare the plans and offerings of different providers, read customer reviews, and check coverage maps to ensure the provider has good service in your area.
3. Are there any unlimited internet plans available in Toronto?
Yes, there are unlimited internet plans available in Toronto. Many internet service providers offer unlimited data options, allowing you to browse, stream, and download without worrying about data caps or overage charges. Be sure to check the specific details of the plan before signing up.
4. Can I bundle my internet service with other services in Toronto?
Yes, you can bundle your internet service with other services in Toronto. Many providers offer bundle packages that include internet, TV, and home phone services. Bundling can often result in cost savings and convenience, so it’s worth considering if you need multiple services.
5. How can I check the internet speed in my Toronto area?
To check the internet speed in your Toronto area, you can use online speed test tools such as Ookla’s Speedtest or Fast.com. These tools measure your internet connection’s download and upload speeds, providing an accurate assessment of your current internet performance.
Conclusion
In conclusion, we have discussed the 4 Best Internet Services Providers in Toronto, based on their ratings and reviews. FibreStream stood out as the top choice with a perfect 5-star rating and 398 reviews. SMART TELECOM and Diallog Telecommunications also received positive ratings and reviews, making them reliable options for Toronto residents. Dotto-One, with its 5-star rating and 120 reviews, also proved to be a popular choice. The significance of this topic lies in the fact that internet service is an essential part of our daily lives, enabling us to stay connected, work, and access information. Choosing the right internet service provider can greatly impact our online experience, making it crucial to consider reliable options. Toronto residents should keep these top providers in mind when selecting an internet service that suits their needs.
How We Chose the Top Internet Service Providers in Toronto
At Best In Hood, we understand the importance of reliable and fast internet service in today’s digital age. That’s why we took the time to thoroughly research and evaluate the best internet service providers in Toronto. Our methodology ensures that we provide you with trustworthy and accurate information to help you make an informed decision.
Research and Analysis
To begin our selection process, we conducted extensive research on the various internet service providers available in Toronto. We analyzed customer reviews, expert opinions, and industry reports to gain a comprehensive understanding of each provider’s reputation, service quality, and customer satisfaction.
Service Availability
Next, we evaluated the availability of internet services offered by each provider in different neighborhoods across Toronto. We considered factors such as coverage area, network infrastructure, and the types of internet connections available, including cable, DSL, fiber-optic, and wireless.
Speed and Reliability
Internet speed and reliability are crucial factors in determining the quality of service. We carefully examined the speed packages offered by each provider and compared them to industry standards. We also considered factors such as average download and upload speeds, latency, and data caps to ensure that the providers we selected offer consistent and fast internet connections.
Customer Service and Support
A reliable and responsive customer service team is essential when it comes to resolving any issues or concerns that may arise with your internet service. We evaluated each provider’s customer service by analyzing their response time, availability of technical support, and customer satisfaction ratings.
Price and Value
We understand that affordability is an important consideration for many Toronto residents. We compared the pricing plans offered by each provider, taking into account factors such as monthly fees, contract terms, and any additional charges or hidden fees. We also assessed the overall value offered by each provider in relation to the quality of their service.
Final Selection
After careful consideration of all the above factors, we selected the top internet service providers in Toronto based on their overall performance, customer satisfaction, and value for money. Our aim is to provide you with a comprehensive list of the best options available, ensuring that you can find the perfect internet service provider to meet your specific needs and requirements.
At Best In Hood, we strive to be your trusted source of information, guiding you towards the best internet service providers in Toronto.